Solutions | Custom designed and branded loyalty programmes

Clients focused on purchase targets... increase sales

Incentivise sales growth... increases customer satisfaction

Grow customer loyalty... reduce marketing costs

erewards custom designed loyalty solutions are designed to work specifically for your business situation. If your customers currently stock competing products or obtain services from competing suppliers you have the opportunity to increase their spend with your business. One way of achieving this growth is by setting purchase targets for clients and incentivising sales beyond those targets. Of course every business situation is different and part of our process is a consultation with you to clearly understand the needs and opportunities of your business in order to offer you an effective solution. Not only will your business grow, but your clients will receive a tax free benefit based on the business they put your way.

Recognising that clients have a choice in who they deal with and showing that your business values these relationships in a tangible way will increase customer satisfaction. It also provides an opportunity to grow your relationship with clients by following up on reward redemptions and other aspects of the programme.

Happy and satisfied customers tend to tell other people of their experience and this will lead to growth of your client base and turnover.

it's easy - once the programme is set up it will run without too much input, it just requires monthly updates on new clients and turnover volumes

cashflow improvement - if points allocation is tied to account payment, clients will be more aware about timely bill payment and less reliant on your business to fund their cashflow

loyal customers - the rewards are diverse and have broad appeal so will drive the behaviour and changes in purchasing behaviour you are looking to achieve through the reward programme

competitive advantage - customers are adept at recognising when their business relationship is valued and will respond appropriately

increased sales - getting customers to focus on their spend with you and their progress against a target will raise awareness of your business and products in your clients business

increased profit - while there is some cost in programme establishment, the major cost of the programme is in reward redemption and this will only occur if your business is growing and turnover is increasing ie. the programme is successful

What is the outcome I want?

How will my client group react to purchase targets and bonuses?

Can my business sustain this investment and what sales growth will be required?

Can I easily produce financial data on a monthly basis to generate the reward points allocations?

Is there a theme we could adopt in the programme that will enhance the appeal of the programme to our key customers?

What types of rewards will be most valued by our client group?

computer based or hardcopy programmes or a mix of both depending on work environment

a promotional campaign to get the message to target clients

motivating rewards selected from a comprehensive reward catalogue with approximately 1500 rewards including a broad range of physical items plus relaxing, fun and challenging experiences throughout new zealand

online reward points accounts accessed using a unique login

reliable timely delivery of rewards to programme participants

personal customer service that will support the programme to get the best result possible

creative tactics and engaging reward programmes that will achieve the outcomes you want for your business

To find out more or get a quote complete the contact form and we will get back to you within one working day to discuss your requirements. Feel free to call on 09 6254004 if you would just like to discuss some ideas about how a custom designed and branded loyalty programme could impact your business.